AGI and the New Workforce By 2025

Artificial General Intelligence (AGI) promises to revolutionize not only how we interact with technology, but also how we work. As AGI evolves, the effects of its influence are seeping into workplaces, transforming the way businesses and employees interact with daily tasks, decision making, and project management. Here, we explore how AGI could change the way we work.

How could AGI change the way we work?

AGI, being capable of performing any intellectual task a human can do, has the potential to fundamentally change the way we work. This could have significant implications for efficiency, productivity, and creativity.

To start with, jobs that require high-volume, high-speed data processing will be significantly affected. From market analysis to legal document sorting, AGI can automate these tasks, freeing up humans to focus on more strategic and creative tasks.

Automating repetitive and mundane tasks will also help reduce the risk of human errors. This can increase the quality of work produced and improve employee satisfaction as tasks typically considered tedious are handled automatically.

The role of AGI in decision making and project management

Decision-making and project management are areas where AGI holds great potential. Informed decisions are the bedrock of any successful business. Through analyzing large amounts of data, AGI can provide valuable insights that assist business leaders in making more informed decisions. Furthermore, AGI can identify patterns and trends that might go unnoticed by humans.

As for project management, AGI can assist in planning and executing projects more efficiently. It can foresee obstacles, suggest the best courses of action, and optimally allocate resources. AGI could also assist in monitoring project progress, alerting about any deviation, and suggesting suitable solutions.

The economic impact by 2025

By 2025, AI is expected to replace approximately 85 million jobs worldwide. This change will be more prominent in jobs that can be automated such as insurance underwriting, warehouse and manufacturing jobs, customer service, research and data entry, and long-haul trucking, to name a few. There’s also an expectation that AI will impact writing jobs, particularly in areas of repetitive content creation like email correspondence and social media posts. Similarly, the field of art and design could see effects as AI tools for generating art become more advanced.

However, it’s crucial to note that AI and AGI are also expected to create approximately 97 million new jobs by 2025. These jobs are likely to be in industries that AI can’t fully replace due to the requirement of human skills such as empathy, complex strategic planning, precise hand-eye coordination, and dealing with unknown and unstructured spaces. Fields that will likely continue to need human workers include teaching, social work, law, medical professions, therapy, management, and more specialized writing and editing roles.

Moreover, the adoption of AI and AGI in the workplace is expected to bring several benefits. One of the most significant advantages is the ability of AI to take over repetitive tasks, freeing up human workers to focus on more complex and rewarding projects. This shift could result in overall productivity gains and potentially improved work-life balance for many workers.

To be transparent, I should mention that some of the information on this topic is from 2023, but given the rapid pace of technological change, more recent data could potentially provide a more accurate prediction of the impact of AGI on the workforce by 2025. Please consider consulting a professional economist or a recent economic analysis for the most up-to-date insights.

Unleashing human creativity and initiative with AGI

A frequent argument against automation and AI is that they will suppress human creativity and initiative. However, the reality might be quite the opposite. By removing repetitive and mundane tasks, AGI can enable humans to focus on areas requiring higher creativity and innovation.

Instead of being a threat, AGI could unleash human creative potential. Workers could spend more time coming up with new ideas, solving complex problems, and collaborating more effectively. This shift in focus from routine tasks to creative and strategic ones could lead to greater job satisfaction and an increase in productivity.

According to an article from Builtin, there are several key points to consider when thinking about how General Artificial Intelligence (AGI) will transform jobs by 2025:

1. Job creation and replacement: AI is expected to replace 85 million jobs worldwide by 2025. However, it’s also predicted to create 97 million new jobs in the same timeframe.
2. Types of jobs impacted: A number of professions are expected to be fully automated in the coming years, including insurance underwriting, warehouse and manufacturing jobs, customer service, research and data entry, long haul trucking, and any tasks that can be learned.
3. Developments in generative AI: AI tools like ChatGPT are already being used to assist in generating ideas for writing and creating repetitive content. However, it’s unlikely that AI will ever completely replace human writers, as there are still challenges around accuracy and misinformation.
4. AI art and design: AI technology has already produced artwork and designs worth hundreds of thousands of dollars. Although AI is unlikely to achieve the celebrity status of some human artists, the fields of graphic design and commercial art may be impacted as these tools become more refined and capable of following specific design prompts.
5. Jobs AI can’t replace: Some jobs that AI won’t be able to replicate range from creative fields to empathetic jobs as well as complex political and strategic jobs. Some of these include teachers, writers and editors, lawyers, social workers, medical professionals, therapists, management professionals, and AI training engineers.
6. Weaknesses of AI: AI expert Kai-Fu Lee cites four basic weaknesses of AI that will prevent it from taking over certain jobs. These weaknesses include complex strategic planning, work that requires precise hand-eye coordination, dealing with unknown and unstructured spaces, and using empathy.
7. Demand for human workers: Despite the growth of AI, there will still be a demand for human workers to help adapt to a new world with a larger AI presence and for jobs that require a human touch.
8. Benefits of AI in the workplace: One of AI’s biggest benefits, many experts believe, is its ability to save humans from having to perform tedious repetitive tasks that are part of their overall duties, so they’re free to focus on more complex and rewarding projects.

Let’s take a look of the possible jobs affected:

1. Realtor Twin: This AGI can serve as a virtual real estate agent, capable of managing property listings, answering client inquiries, and scheduling property viewings. It can analyze market trends, predict property values, and offer personalized recommendations based on a client’s preferences and budget.
2. Financial Advisor Twin: An AGI Twin tailored to financial advising can analyze financial markets, track investment portfolios, and provide personalized financial advice. It can adapt to the user’s financial goals and risk tolerance, making it an invaluable tool for individuals and small businesses seeking financial guidance.
3. Teacher Twin: An educational AGI Twin can personalize the learning process, adapt to a student’s learning style, and provide targeted educational materials. It can teach a variety of subjects, answer questions, and track the student’s progress over time, making learning more efficient and engaging.
4. Customer Service Twin: A customer service AGI Twin can handle customer inquiries, solve common problems, and provide information about products and services. It can learn from past interactions to improve its performance over time, leading to higher customer satisfaction and efficiency.
5. Airbnb Host Twin: This AGI Twin can automate and enhance the hosting experience for Airbnb property owners. It can manage bookings, respond to inquiries, provide guests with check-in instructions and local recommendations, and even handle reviews. Its personalized touch can help hosts deliver an exceptional guest experience while freeing up their time.
6. Stockbroker Twin: A stockbroker AGI Twin can analyze stock market trends, monitor portfolio performance, and execute trades at optimal times. It can be personalized to align with the user’s investment strategy and risk tolerance, providing a highly tailored approach to stock trading.
7. Insurance Salesperson Twin: An AGI Twin for insurance sales can handle lead generation, customer engagement, policy explanations, and even facilitate policy sales. It can tailor its approach based on individual customer needs and preferences, providing a personalized sales experience that can lead to higher conversion rates.
8. Car Salesperson Twin: This AGI Twin can automate the car sales process by providing information about various models, arranging test drives, and managing the paperwork process. Its ability to learn from customer interactions and preferences enables it to personalize the car buying experience, making it more efficient and customer-friendly.
9. Content Creator Twin: This AGI Twin could assist bloggers, writers, and digital marketers by automating content creation and optimization. It can be trained to write in a specific style, optimize content for SEO, and even analyze performance metrics to continually improve output.
10. HR Recruiter Twin: An HR-oriented AGI Twin could streamline the recruitment process by automatically screening resumes, scheduling interviews, and even conducting preliminary candidate assessments. This would save recruiters valuable time and ensure a more efficient hiring process.
11. Personal Trainer Twin: A personal trainer AGI Twin could provide tailored fitness plans and nutritional advice to individuals based on their fitness levels, goals, and dietary needs. It could also track progress, adjust plans as needed, and provide motivation, replicating many aspects of a human personal trainer.
12. E-commerce Retailer Twin: For online retail businesses, an AGI Twin could manage inventory, handle customer inquiries, process orders, and even assist with marketing efforts. The Twin could personalize product recommendations based on customer browsing and purchasing history, driving sales and improving customer experience.
13. Healthcare Provider Twin: This AGI Twin can provide tele-health services, answer patient inquiries, schedule appointments, and monitor patient health data. It can be customized to each patient’s specific needs and conditions, providing personalized healthcare services.
14. Event Planner Twin: An event planner AGI Twin can assist in coordinating events, managing guest lists, scheduling, and dealing with vendors. It could also respond to client queries and requests, providing a more efficient and streamlined event planning process.
15. Research Assistant Twin: This AGI Twin can assist researchers by gathering data, analyzing findings, and organizing research materials. It can adapt to the specific research area and methodologies of the user, making the research process more efficient.
16. Legal Assistant Twin: A legal assistant AGI Twin could help in managing case files, conducting legal research, and drafting legal documents. By learning from past cases and legal databases, it can provide personalized assistance based on each lawyer’s specific needs and area of practice.
17. Social Media Manager Twin: This AGI Twin can manage social media accounts, schedule posts, respond to comments, and analyze engagement data. It can adapt to the brand’s voice and audience preferences, delivering personalized social media management.
18. Chef Twin: This AGI Twin can provide personalized recipes, meal plans, and cooking advice based on the user’s dietary preferences and restrictions. It can also offer cooking tips and videos, making home cooking easier and more enjoyable.
19. Travel Planner Twin: A travel planner AGI Twin can help with booking flights, hotels, and activities, creating itineraries, and providing travel tips based on the traveler’s preferences. It could also handle real-time adjustments to plans, such as rebooking cancelled flights.
20. Personal Shopper Twin: This AGI Twin can provide shopping recommendations based on the user’s preferences, needs, and budget. It could help with clothing, groceries, electronics, and more, making shopping more efficient and personalized.
21. Tutor Twin: An AGI Twin can provide personalized tutoring in a wide range of subjects, from school topics like math and science, to skills like coding or playing a musical instrument. It could adjust its teaching style to the student’s learning style, making learning more effective.
22. Home Organizer Twin: This AGI Twin could provide advice on decluttering, cleaning, and organizing homes. It could provide personalized suggestions based on the size, layout, and usage of a user’s home, making home organization easier.

The transformative potential of AGI goes far beyond the automation of routine tasks. It promises to usher in a new era of work, one characterized by heightened efficiency, creativity, and strategic thinking. As AGI takes on data-intensive and mundane tasks, humans will be free to push the boundaries of innovation and problem-solving, maximizing our unique human capacities for creativity, critical thinking, and complex interpersonal interactions. However, this transformation requires that we navigate the shift with care, ensuring that the benefits of AGI are broadly shared and that the workforce is prepared for these changes. The advent of AGI isn’t about replacing humans, but rather augmenting our capabilities, liberating us to focus on what we do best. If appropriately harnessed, AGI will not just reshape our workplaces, but could profoundly redefine the very concept of work, driving unprecedented advances in productivity, innovation, and job satisfaction.

About the author: Gino Volpi is the CEO and co-founder of BELLA Twin, a leading innovator in the insurance technology sector. With over 29 years of experience in software engineering and a strong background in artificial intelligence, Gino is not only a visionary in his field but also an active angel investor. He has successfully launched and exited multiple startups, notably enhancing AI applications in insurance. Gino holds an MBA from Universidad Técnica Federico Santa Maria and actively shares his insurtech expertise on IG @insurtechmaker. His leadership and contributions are pivotal in driving forward the adoption of AI technologies in the insurance industry.